Sustainability Goals 2022
Sustainability Goals 2022
paragrafo lista obiettivi sostenibilita
Governance
- To collaborate in the definition of an ESG Compliance Programme, in order to oversee the effective integration of factors in the Group's policies and processes
- To continue the development process of the ESG risk management framework in line with the regulatory provisions and initiatives on the subject that will be carried out by the Group as a whole
- To analyse new financing products and the regulatory framework for granting credit, based on ESG criteria
- To monitor ESG factors in the evolution of the Group's incentive system
- To monitor ESG factors in the provision of Investment Services
Relations with the Community and human rights
- To implement projects to raise awareness on Compulsive Gambling
- To broaden the target group of financial education projects for university students, adults and women
- To implement a youth empowerment project
- To review the Sustainability Policy
- To carry out human rights assessments
- To extend support to the solidarity emporiums throughout the country for the next three years
Suppliers
- To complete a vendor rating model
- To require compliance with minimum environmental criteria in procurement processes for specific product areas
- To continue assessing suppliers from an ESG perspective and broaden the range of suppliers
Personnel
- As part of the exempla2 management development project, to implement paths dedicated to strengthening women's leadership
- Activities to support more sustainable mobility
- To implement an internal communication, training and awareness-raising campaign on sustainability issues
- To implement an internal campaign to disseminate the culture of inclusion and overcome bias through training, communication and awareness-raising initiatives at all organisational levels
- To promote inclusive behaviour and language with particular reference to gender differences, sexual orientation and disabilities
- To increase the proportion of female executives
- To increase the percentage of female managers
- To create a new workplace model
- To carry out preparatory activities for obtaining quality certification of the SGLS (Occupational Safety Management) System in accordance with the UNI EN ISO45001 standard
- To implement training and information programmes for personnel on occupational health and safety issues
Customers
- To strengthen the use of data and insight activities to support a more accurate identification of customer needs, more focused and relevant propositions and the development of new services and products
- To analyse and renew the proposition to the Small Economic Operators segment
- To strengthen the advisory services (Global advisory) to support the complex needs of business and private customers
- To develop branded content with a focus on financial education, behavioural skills and digital tools through proprietary digital and social channels and physical events across the territory
- To develop the cash service model with the introduction of technological innovation in-branch, aimed at encouraging the dematerialisation of cash and improving the customer processes
- To develop the Welfare service for businesses in order to meet the needs of SMEs
- To create a “modular” current account for businesses that meets banking and non-banking needs and so improve access to financial services by small enterprises
- To define and integrate ESG credit policies in credit policies and in processes
- To consolidate the building up of direct and remote banking services, towards a comprehensive multi-channel distribution and relational model*
- Ecobonus Boost project
- To evolve the supply model for ETS within the third sector
- To establish a dedicated funding line for farms with organic production certification and/or other sustainability certifications
- To increase the number of transactions and disbursed value of Green Mortgages and Loans
- To provide specialist ESG consultancy services for corporate clients
- To provide medium-term loans backed by a SACE 80% guarantee to companies whose business or type of investment complies with the European Taxonomy
- To implement the product catalogue through Green Linked Loans by introducing new financing that reflects strong sustainability characteristics (ESG)
- To define a nomenclature consistent with the European Taxonomy of Sustainable Economic Activities for the classification of counterparties in the loan portfolio
- To disseminate content that describes the bank's ESG actions in the social, cultural and environmental spheres using all BPER Banca's proprietary channels
- To support D&I-related issues with external communication contests
- To map environmental risks at the counterparty level of the loan portfolio to provide targeted financial support for the transition to a more sustainable economy
- To introduce the level of exposure to ESG risks (direct or transitional damage) in the early warning systems
- To evolve the reporting system to analyse physical risks on real estate collateral (e.g., location)
- To define credit granting policies oriented towards the protection of economically weaker consumer groups
- To increase ESG investment products available to Fund and Sicav clients
- To increase ESG assets under management (AUM)
- To improve the level of customer satisfaction and advocacy with particular reference to newly acquired territories
- To expand the range of digitally saleable products and services
- To support businesses in identifying and activating opportunities arising from the NRRP
- To consolidate the path of strengthening remote customer banking services (Digital Rate)
- To increase use of Smart Web on new open current accounts
- To increase use of Smart Web among total private customers
- To create solutions based on AI models to contribute to the sustainable development of cities
- To create a Group ESG information island for data governance to support business and governance structures
- To ensure, for customers in key sectors impacted by the NRRP, access to an ecosystem of financial and non-financial products and services
Financial Market
- To define an ESG Investment Policy to be applied to the property portfolio
- To increase the ESG Product Range (A)*
- To launch a new product offer focused on water resources (A)
Environment
- To implement or integrate the control and monitoring system (BEMS) on the other 13 executive offices
- To implement real estate rationalisation
- To implement the QES (Qualified Electronic Signature) to increase the digitalisation of processes both in-branch and remotely
- To implement environmental monitoring campaigns for the health and safety of working environments (air quality, Radon, Legionella, Asbestos)
- To implement measures to reduce paper consumption and thus reduce transport between network and central offices
- To launch a new Energy Plan with emission reduction targets
- To reduce paper consumption related to publishing (magazines, newspapers and newspaper subscriptions) by 50% in favour of digital tools
- To increase the % conversion of the car fleet to hybrid and increase the number of recharge stations
- To further reduce the number of printers
- To launch activities aimed at raising employee awareness with regard to paper saving