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Fight against compulsive gambling

With regard to operations in the gambling and betting sector, starting from 2013, the BPER Group, with a view to Corporate Social Responsibility in regard to the communities served, has implemented initiatives to inform, prevent and implement measures against the practice of compulsive gambling.

The Group is actively attentive and vigilant to avoid gambling from becoming a tool for money laundering or recourse to extortion. Consequently, the Parent Company has instructed the Branches to adopt more rigorous conduct than that envisaged by the regulations and to carefully assess any anomalies identified in the transactions of individual customers, promptly reporting any suspicious ones.

Information campaigns for the Group’s employees and customers have been implemented. Compulsive gambling may also affect minors and, therefore, the Bank has promoted an education and prevention campaign at a number of schools.

At the operational level, BPER Banca has decided to prevent its credit cards from being used for payment at facilities or on websites classified under the “gambling” category: in other words, you can’t gamble with BPER credit cards.

An exception to this are the prepaid cards (useful in terms of “recovery tool” for compulsive gamblers) and the Black Cards, accounting for about 0.1% of the total.

Furthermore, particular attention is paid to minors: the PAYUP TEEN prepaid cards, safer and more appropriate for their target, have usage blocks for certain categories of expenditure that could be considered risky by parents, such as games and betting, telephone and postal sales, door-to-door sales, alcohol and tobacco, drugs and political organisations.

Furthermore, if a minor has a prepaid card that is not PAYUP TEEN, they are subject to checks and, in the event of use in gambling, the payment card is blocked and the parents are notified.

BPER Banca has also published the Vademecum “Gambling addiction and banking services”, an information handbook that describes the possible measures implemented by the Bank to combat and prevent the risks connected to compulsive gambling.

The document was prepared in collaboration with the non-profit organisation “Papa Giovanni XXIII di Reggio Emilia”.